If you have questions about an order, delivery to your country, or how the Herbavena service works, you can contact us using the details below.
1. Email us
Email is the fastest and most reliable way to reach us. We usually reply within 1–2 business days.
Customer service
For questions about existing orders, delivery times, cash-on-delivery payment, or returns, please email us at customerservices@herbavena.com.
2. Official and mailing address
Herbavena is an online store. We do not have physical shops or pickup points: orders are placed only through our website and delivered via courier and/or postal services available in your country.
The address below is used as our official and mailing address (this is not a retail location, and we do not serve customers at this address):
Herbavena · 31 Zubalashvili, Batumi 6010, Georgia
