Who we are
Herbavena is an independent online store specializing in health, beauty and everyday personal care products. On our website, you can find food supplements, cosmetic products and personal care items from different manufacturers and distributors.
We pay special attention to the overall quality of the assortment, the clarity of the information presented and the convenience of the ordering experience. It is important to us that customers understand in advance what they are ordering, under which conditions the purchase is made, and how the service works overall.
Our approach
We aim to make buying health and beauty products online calm, transparent and predictable. For this reason, we carefully review the assortment, strive to keep the information on the website up to date, and avoid loud promises or exaggerated expectations.
Our goal is to provide a convenient service in which customers can easily find their way around: from getting familiar with a product to placing an order and receiving the necessary information about the purchase conditions and customer support.
- select products with attention to their category, intended use and overall suitability for the store’s assortment;
- strive to present product information in a clear and understandable way;
- maintain clear communication on organizational matters related to orders and customer service;
- regularly review the website content and the assortment so that the service remains well-structured and up to date.
We see Herbavena as a convenient and easy-to-understand space for choosing everyday care and wellbeing products, where careful presentation, a considered assortment and respectful customer service matter.
Where we are located
Our official address for customer support and website administration is: Herbavena · 31 Zubalashvili, Batumi 6010, Georgia.
How to contact us
If you have questions related to an order, the operation of the website or the general conditions of our service, you can contact us at customerservices@herbavena.com. We aim to reply within a reasonable time and provide clear, practical answers.
